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Find answers to common questions about ordering, shipping, returns, warranties, service, parts, delivery, and shopping with Cowlitz River Rigging. If you don’t see what you’re looking for, our team is always happy to help.
Does it come with a warranty?
Warranty coverage varies by manufacturer and product. Many products include a manufacturer warranty, while others may have different coverage or exclusions. Contact us with your product information and we can help you determine the applicable warranty.
What happens if I don't like it?
Return eligibility may vary depending on the product and its condition. Items should generally be unused, in their original packaging, and accompanied by proof of purchase. Some products may be subject to manufacturer-specific return policies or restrictions. Please contact us before returning an item so we can help determine the best next step.
How fast is shipping?
Most in-stock orders are processed and shipped within 2–4 business days. Shipping times may vary depending on product availability, order size, and destination.
Do you service or repair equipment?
Yes. We service and repair a variety of outdoor power equipment, including chainsaws and other equipment we support. Contact us or use our Schedule a Service form to tell us what you need and select your preferred drop-off or pickup days.
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